Quality Assurance

BRIMTRONICS QUALITY ASSURANCE PROGRAM

At Brimtronics our goal is to establish a long-term relationship with all of our customers. That’s why the best Quality Assurance is so important to us. From the quality assurance check that we run on all the incoming parts through our state of the art packing and shipping process we guarantee that only the best components gets delivered to our customers.

Most importantly… we stand by our product 100%.

Our Quality Policy goal is to provide our clients with knowledgeable Sales Reps, excellent customer support and above all the best quality components.

OUR INSPECTION FACILITY

All incoming product is put through a rigorous inventory inspection process before being added to our stock. We pay particular attention to the parts that are moisture sensitive.

We perform rigorous inspections to determine product conformity to manufacturers’ specifications.

Products that are substandard are rejected and quarantined.We have RMA dept responsible for tracking returns and also corrective actions taken for bad parts.

COUNTERFEIT PROCEDURES

Brimtronics guarantees customer satisfaction and quality components. Our staff have been trained in Counterfeit Electronic Avoidance, as a result they have expert knowledge in identifying intricate markings, specialised logos and lot numbers identifying the true part. They will investigate through microscope and via an acetone test.

TEST SERVICES

We support 3rd Party independent testing houses offering electrical testing or by X-Ray to verify components authenticity

WAREHOUSING

Our 2000 square foot warehouse is maintained to the highest standards

Computer controlled inventory location and tracking system

PRODUCT PACKAGING AND SHIPPING

Our shipping department has been trained in the most effective and meticulous packing techniques available to insure the integrity of your product.

We pack outbound shipments in moisture controlled, anti-static protective packaging.

When applicable, we preserve original manufacturer sealed packaging.

We deal with reputable suppliers/ or Manufacturers, and respect our customers’ date code restrictions.

By only dealing with internally approved vendors and by buying directly from manufacturers or their authorized vendors, we are able to guarantee top quality components. All of our suppliers performance is continually being screened .

All the parts that we ship which are new original includes our Certificate of Conformance with full trace-ability.